frequently asked questions
Excel English Institute FAQ’s
We like to make the process of learning English easy, but we know you might still have questions about the process! Check out our FAQ’s below for answers.
The process does not take long! Once we get your application online and all the documents that are required, the process only takes a few days.
Each session is four weeks long. Each level is comprised of six, four week sessions. Once we give you a placement test, we can plan your study path.
We are glad to offer several extra-curricular activities to provide opportunities for students to practice their speaking skills while making friends and socializing. We offer regular lunch outings, book club discussions, field trips and on location social events.
A fiancee that has entered the country, for immigration purposes, is not considered a resident. There is a residency process to apply for and go through when you are either engaged or married to a US citizen (for more info please refer to the immigration website for more info at USCIS.gov).
For our school purposes, he is! We consider him a resident because…
A resident student is a person that has filed a change of status process / application to change their status (from the one they came in with) to a resident status with the USCIS. This is based on the fact that the person meets the eligibility criteria imposed by immigration.
Our Offices Hours are:
|Monday||8 am – 8 pm|
|Tuesday||8 am – 8 pm|
|Wednesday||8 am – 8 pm|
|Thursday||8 am – 8 pm|
|Friday||9 am – 2 pm|
Morning Classes are from 9 am – 1:30 pm
Evening Classes are from 6 pm – 10:30 pm
4 Days a Week
Monday – Thursday
Sessions start every 4 weeks.
See our Calendar for our next start date.
Depending on your payment plan, we handle refunds in the following way:
Pay by Session – If a student withdraws during a session, 80% of the unused tuition will be refunded after the 1st week and 70% of unused tuition will be refunded after the 2nd week.
Pre Pay Plan – Refunds for fully pre-paid packages are calculated based on non-discounted tuition for the months attended. Remaining unused tuition will be fully refunded.
Loyalty Installment Plan – Refunds are NOT issued if a student decides to withdraw before their installment plan is complete.